Overview
Ease is your go-to digital companion for navigating life abroad. Built for international students, it
delivers personalized, step-by-step guidance that turns overwhelming transitions into confident
and informed decisions.
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Role
Product Designer, User Researcher, Design Strategist, worked within a two-person team at The New School.
Scope
User Experience Design, Design Strategy, User Research, User Testing, Information Architechture, Prototyping, Stakeholder Collaboration
Challenge
Develop an end-to-end design process, from ideation to implementation, for a chosen concept using mixed-method research, rapid prototyping, iterative user testing, etc.
Position
As an international student, I experienced how difficult it can be to navigate unfamiliar systems. Ease was designed to create clearer pathways to support, transition, and community.
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Prototype
Onboarding + Welcome captures essential student context in a simple, low-pressure way,
allowing Ease to personalize guidance from the very beginning.
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Questions are straightforward and kept to a minimum, reducing cognitive overload
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Contextual questions help in personalization of the experience from the start
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Progress indicator helps indicate the journey for the user, improving navigation clarity​
Dashboard + Services centralizes housing guidance, services, alumni support, and personalized tools,
helping students move from planning to action with clearer next steps.
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Turns student priorities into guided next steps across housing, services, and settling in needs
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Builds trust through alumni connections, community support, and student-centered resources
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Adapts the experience through profile settings, relevant topics, and personalized chat assistance
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